I attend this really cool workshop this week. It’s on our new initiative which delivers the innovation needed to provide scalable ways to solve major issues faced by clients. The implementation teams can get significant advantage in terms of amount of time and effort it takes to build the deliverable quickly and efficiently. The adoption routes provided by a set of tools which are part of the framework help the field facing teams to take the client at the “to-be” destination safely. One of the great features of the offering is the way in which it consolidates the different permutations of the supported platforms for a particular clients need and generates the setup documents for those in a short time frame.Although I wasn’t interested in this training, because of my very dynamic On Bench status, I attended this workshop (Not that I had a choice). First half day was quite boring where most of the talking was done. But the remaining part of the workshop was something which really exceeded my expectation. There are a set of new tools which you will have to learn to get started with. The framework helps you in generating a number of deliverable in the form of info centers, product adviser, deployment topologies for the given context, logical and relationship diagrams. The whole process takes very less time but the advantages these generated artifacts give is enormous. Just imagine, instead of walking with 5 product deployment guides for a new customer, we will give him one guide which is customized to convey exactly what he needs out of all those different products. This new guide helps him do the setup as per his requirement without missing or overdoing a single thing.
Thanks to presenters. They hit every range of perfection. And even the tool development team has done a lot of work and I see this initiative going a long way in getting established as a smart way we do out business.
Thanks to presenters. They hit every range of perfection. And even the tool development team has done a lot of work and I see this initiative going a long way in getting established as a smart way we do out business.
3 comments:
Man .. the first para went flying high over my head :P
But I understood the second para - its quite a good pain point to address. For example - take some open source software that you want to install - like even a Linux OS. There are about one zillion permutations and combinations you can install that in. And while the documentation succeeds in its goal of covering everything that is possible with this installation - it fails miserably in one goal:
to allow an uninitiated end user to quickly, unambiguously and completely get what he wants from the product I think this new framework which you mentioned has a very good value - for both companies and customers. I can imagine what it must be like - I say
"Hey, I want to install XYZ flavor of Linux on ABC hardware, with PQR options. Tell me exactly what instructions I should follow. No if this flavor, then this .. else follow this any more"
And boom - you get a customized installation manual. Awesome!
nice and professional :)
Kiran, Yes.. probably that was too technical and I felt once that I spoke like a Band 8 guy :))
Yeah.. that customized installation thingy is the coolest part of it. Other good thing is the fact that I am one among the very few people who know how to use these tools ;)
Ratz, Thank you.
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